Returning an Instrument to Elefante Music

Is the student going to continue playing next year?

YES

CONTINUE RENTING

We encourage you to continue renting, especially if the student is planning to continue playing in the next school year.

You will accumulate rental credit that can be used towards the purchase of the instrument. Plus, we have special offers for first-year renters and discounts on instrument purchases. To find out more about these, please email info@elefantemusic.com.

NO

RETURN YOUR RENTAL

Follow the instructions below to request a rental return authorization.

Scroll down to
“How to Return Your Instrument to Elefante Music”.

Summer Music Opportunities

If you continue renting through the summer, try virtual lessons! Private instruction is the best way to retain and advance the skills the student learned in their first year.

Stay musically and socially active! In addition to lessons, this summer we are hosting a variety of virtual group classes perfect for budding musicians!

How to return your instrument to Elefante Music

Fill out the form below and we will reply with instructions on returning your instrument to our New Providence or Scotch Plains locations. Returns are accepted curbside and are contact-free, but you must first obtain a Return Authorization Number using the form at the bottom of this page.


Please contact us if

  • Your instrument is currently locked in school due to COVID-19 and you are unable to access it.
  • You currently have your instrument at home but have difficulty returning it back to our New Providence location.

For these inquiries, call 908-464-5928 or email info@elefantemusic.com.

Rental Returns Policy

There are no refunds for instrument rentals that are returned early within the trial rental period.

Instrument rentals that are on the monthly plan can be returned at any time with no obligation to continue.

An instrument on a trial plan that is returned after its due date will incur a monthly fee(s) for the time you have the instrument. Rental payments are not contingent upon practice, lesson, or school schedules.


Return Authorization Request

Instructions

Fill out the form below and click SUBMIT. Required fields are marked with a red asterisk. Please allow at least 2 business days to receive your authorization and instructions.

  • Can be found on your invoice